Refund Policy

1. Nature of Credits

• Credits are digital goods that are consumed immediately within the Service.
• Payments are processed through Lemon Squeezy, which, as the Merchant of Record, manages taxes and refunds.

2. Refund Principles

• Used credits: Credits already used for generation are non-refundable regardless of satisfaction with the result (due to the immediate-consumption nature of digital content).
• Unused credits: Refunds may be requested within 7 days of purchase, limited to credits that remain unused. If only part has been used, only the amount corresponding to the unused remainder is refunded.
• System error: If a generation fails due to an error on the Company's side, the deducted credits are automatically restored.

3. Refund Procedure

Refund requests are received at contentsgray@thespaces.co.kr and are processed within 5 business days of confirmation. The actual refund of payment follows Lemon Squeezy's processing schedule.

4. Applicable Law

This Policy complies with the Republic of Korea's Act on Consumer Protection in Electronic Commerce and related consumer protection statutes.

(Needs review: whether the requirements for restricting the right of withdrawal for digital content under the Act on Consumer Protection in Electronic Commerce — prior notice before use, notice restricting withdrawal upon immediate use, etc. — are satisfied)